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Top 5 Questions to Ask a Hardscape Contractor

August 25, 2025

hardscape contractor

Hiring a hardscape contractor is a big step toward transforming your outdoor space—but not all contractors are created equal. Before signing on the dotted line, here are five key questions to ask that will help you choose a team that’s reliable, transparent, and aligned with your vision.

Hardscaping Warranty: What’s Covered

A trustworthy contractor should stand behind their work. At CLT Pros, every hardscaping project includes a warranty ranging from 12 months to five years, depending on the materials and scope. This gives you peace of mind long after the last stone is set.

What Payment Methods Do You Accept

Budgeting for outdoor renovations should be simple. We accept:

  • Cash
  • Check
  • Cash App and Venmo
  • Major credit cards: Visa, Mastercard, Discover, and American Express

This flexibility makes it easy to pay your way.

Do You Offer Installment Plans or Require Full Payment Up Front

We typically require 50% upfront to secure materials and scheduling, with the remaining 50% due upon project completion. This split-payment model helps clients manage costs while ensuring accountability on both sides.

What Types of Hardscaping Features Do You Offer

Hardscaping goes far beyond patios. We specialize in:

  • Fire features
  • Outdoor kitchens
  • Pool decks
  • Walkways
  • Driveways
  • Synthetic turf
  • Retaining walls

Need inspiration? Browse materials at StoneCenter or schedule a design consultation with our team.

Which Paver Styles and Applications Do You Work With

We frequently install pavers for:

  • Patios
  • Pool decks
  • Fire pits
  • Outdoor kitchens
  • Walkways
  • Garden pathways

Whether you’re after a sleek modern look or a rustic stone finish, we’ll help you choose the right fit for your space.

Conclusion: Build with Confidence

Choosing the right isn’t just about price—it’s about trust, transparency, and craftsmanship. By asking the right questions up front, you’ll set the stage for a smooth project and a stunning outdoor space that lasts.

Ready to start planning? Contact us today for a free consultation.

Article by Tyler O'Brien

Tyler O’Brien is the owner and field manager of Charlotte Pros, leading with hands-on expertise and a sharp eye for detail. He oversees every project with precision, ensuring quality craftsmanship and customer satisfaction across the Charlotte region.